Program Benefits
Apple has collaborated with Ontrack and its Ontrack Data Recovery team to develop an online portal specifically designed to meet the needs of Apple service providers and their customers.
- Fast, efficient online Apple warranty job registration
- Automated reporting to Apple:
- No impact on Service Excellence
- KBB return window extended
- Data recovery parts excluded from KBBTAT scoring
- Sales and marketing tools to grow business
- Professional service by recognized industry leader
- Over 30 locations and labs worldwide
- Escalated service levels available
- New, innovative solutions for customers
ASP Partner Benefits
- Free inbound and outbound media shipping (US and Canada only)
- Free comprehensive evaluation:
- Receive detailed file report
- Shows which files can be recovered
- Provided prior to authorization of service and fees
- Allows customer to make informed decision
- No recovery, no fee policy
- Real-time, 24-7 online job tracking
- Service options to fit all budgets and timelines
- All Apple warranties remain valid
- Access to Apple Certified engineers with extensive recovery experience
- 15% discount to resell or 10% referral commission
- Portfolio of offerings available to support your customer’s data lifecycle
Apple recovery: all models, all versions
Apple / Mac hardware recovery | |||
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Mac OS servers recovery | |||
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Mac software recovery | |||
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Mac OS recovery | |||
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Simple 4-step data recovery process
Consultation
Free evaluation
Data recovery
Data return
Global reach, knowledge and security
Ontrack sets the global standard in people, processes and infrastructure. Whatever your device or data recovery need, anywhere in the world, Ontrack is there.