See what our customers say

We use the independent customer rating service, eKomi, to collect and evaluate feedback from our happy clients. Click on the eKomi widget or hover your cursor over the widget to see what they have to say about us.

Customer review: Everything was great and our users 10+ years of data were recovered. He was very happy and thankful.

Data recovery with proven success

Ontrack has performed over 500,000 successful data recoveries.

Our data recovery specialists will exhaust all options to recover your data. Backed by the world’s largest R&D team, they have the knowledge and ability to create custom data recovery solutions.

Our services are tailored to your needs

If your storage suffered physical damage – recovery in Cleanroom labs is the only option. For other data loss scenarios we can perform fast and secure Remote Data Recovery or send our team of experts for on-site recovery. Pick the right option for you.


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Remote Data Recovery

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Know what can be recovered before paying for a full recovery

We want you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes a Verifile™ Online Data Report which lists the recoverable files and the condition of each. This will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.

Your data recovery is in safe hands

We respect personal and critical data. When you entrust your data to Ontrack, you can know that we'll take every precaution to guard it like our own.

Ontrack is the global pioneer of data recovery, trusted by 50,000 people and businesses in similar situations, including NASA, who trusted Ontrack to recover data from the Columbia Space Shuttle.

Track your recovery

Our customers have the ability to track their data recovery every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.

Mechanical failures

If your hard drive is not working or is making clicking and/or grinding noise, it is experiencing a mechanical failure. Contact us today to find the best recovery options for you.

Call us 800.872.2599 Get your free consultation and quote

Logical failures

Logical: If your hard drive is working, but you cannot access some, or all of your files, then it is experiencing a logical failure. Try our DIY data recovery software, Ontrack EasyRecovery.

Try it for free

Please provide details of your data loss

Your data recovery specialist will call you within 30 minutes (7AM-6PM CST Monday-Friday). You will receive a service order number instantly after submitting. After business hours, you will be contacted the following business morning.


The information contained in the form above is used for the free consultation to assess your data loss and determine solutions and pricing options. Kroll Ontrack does not supply customer information to other third party marketers.